Frequently asked questions

How long will my order take to arrive?

During normal times see the below delivery times as a guide. This may be impacted by things such as a pandemic and should be treated as a guide only.

USA                        Delivered 6-10 working days

EUROPE                Delivered 6-10 working days

CANADA                Delivered 7-10 working days

AUSTRALIAN        Delivered 7-10 working days

NEW ZEALAND     Delivered 7-10 working days

I didn't receive an order update or tracking number? 

Order updates are sent automatically and tracking numbers are sent once your order ships. Please check your spam or junk folder and add to your contacts so that emails will always get through.

I am not a locksmith can i still place an order?

Yes you can still order lock picks and it is also a massive hobby these days known as lock sport.

Is it legal to own lock picks?

It is not illegal to own lock picks in most countries but please check local laws in your area or seek independent legal advice to confirm this. We are not liable for the use or misuse of any products we supply.